Refund and Returns Policy
Welcome to Smart Gadget Official. By accessing or using our website (https://smartgadgetofficial.com) and purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By using this website, placing an order, or accessing any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Products & Availability
- All products displayed on our website are subject to availability.
- We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.
- Product images are for illustration purposes only. Actual products may vary slightly due to lighting, display settings, or manufacturing updates.
3. Pricing
- All prices are displayed in Bangladeshi Taka (BDT).
- Prices may change at any time without prior notice.
- Promotional offers and discounts are valid only for the specified promotional period.
4. Orders
- An order is considered confirmed only after our team verifies and accepts it.
- We reserve the right to cancel or refuse any order due to pricing errors, suspected fraudulent activity, product unavailability, or other legitimate reasons.
- Customers must provide accurate and complete information when placing an order.
5. Payment
We currently accept available payment methods displayed during checkout, which may include:
- Cash on Delivery (COD)
- Mobile Financial Services
- Online Payment Gateway (where available)
Orders may be delayed or cancelled if payment verification cannot be completed.
6. Shipping & Delivery
- Delivery times may vary depending on your location.
- Delivery estimates are approximate and are not guaranteed.
- Customers are responsible for providing a complete and accurate delivery address and phone number.
- Delivery charges, if applicable, will be displayed before completing the order.
7. Return & Replacement
Returns or replacements may be accepted only according to our Return & Refund Policy.
Customers should inspect the product upon delivery and notify us promptly if they receive a damaged, defective, or incorrect item.
8. Warranty
If a product includes an official or seller warranty, the warranty terms will be mentioned on the respective product page.
Warranty does not cover damage caused by misuse, accidental damage, unauthorized repairs, water damage (unless specifically covered), or normal wear and tear.
9. User Responsibilities
By using our website, you agree that you will not:
- Provide false or misleading information.
- Attempt unauthorized access to our website or systems.
- Use the website for any unlawful or fraudulent activity.
- Upload harmful software, viruses, or malicious code.
10. Intellectual Property
All content on this website, including but not limited to text, logos, graphics, product images, icons, designs, and other materials, is the property of Smart Gadget Official or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Smart Gadget Official shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability, if any, shall not exceed the amount paid for the relevant order.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised “Last Updated” date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us.
Smart Gadget Official
Website: https://smartgadgetofficial.com
Email: support@smartgadgetofficial.com
Customer Support Hours: Saturday β Thursday | 10:00 AM β 8:00 PM